Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07387
VM0007387Goldmember7387@example.test · +601110007387 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
3,452
Current loyalty balance
Lifetime Spend
RM 4,316
Across 43 visits
Total Visits
43
Since 2024-08-04
Average Order Value
RM 107
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,452 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 10
Outlet purchase
2026-08-18 · Member activity · RM 80.25
App session
2026-08-06 · OPLUMO Outlet 10
Points credited
2026-07-25 · Member activity · RM 90.95
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 10
Outlet purchase
2026-07-01 · Member activity · RM 101.65
Points credited
2026-06-19 · OPLUMO Outlet 10
Outlet purchase
2026-06-07 · Member activity · RM 112.35