Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07384
VM0007384Goldmember7384@example.test · +601110007384 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
2,528
Current loyalty balance
Lifetime Spend
RM 3,160
Across 44 visits
Total Visits
44
Since 2024-07-22
Average Order Value
RM 74
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
35d
2026-09-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,528 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 7
Outlet purchase
2026-08-23 · Member activity · RM 55.50
App session
2026-08-11 · OPLUMO Outlet 7
Points credited
2026-07-30 · Member activity · RM 62.90
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 7
Outlet purchase
2026-07-06 · Member activity · RM 70.30
Points credited
2026-06-24 · OPLUMO Outlet 7
Outlet purchase
2026-06-12 · Member activity · RM 77.70