Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07382
VM0007382Silvermember7382@example.test · +601110007382 · Preferred outlet: OPLUMO Outlet 5
App UserFamily
Consent Status
Opted In
Points Balance
1,014
Current loyalty balance
Lifetime Spend
RM 1,268
Across 15 visits
Total Visits
15
Since 2025-08-13
Average Order Value
RM 75
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
170d
2026-04-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,014 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 5
Outlet purchase
2026-04-10 · Member activity · RM 56.25
App session
2026-03-29 · OPLUMO Outlet 5
Points credited
2026-03-17 · Member activity · RM 63.75
Win-back campaign delivered
2026-03-05 · OPLUMO Outlet 5
Outlet purchase
2026-02-21 · Member activity · RM 71.25
Points credited
2026-02-09 · OPLUMO Outlet 5
Outlet purchase
2026-01-28 · Member activity · RM 78.75