Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07374
VM0007374Goldmember7374@example.test · +601110007374 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
3,618
Current loyalty balance
Lifetime Spend
RM 4,523
Across 34 visits
Total Visits
34
Since 2024-09-22
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,618 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 14
Outlet purchase
2026-04-27 · Member activity · RM 85.50
App session
2026-04-15 · OPLUMO Outlet 14
Points credited
2026-04-03 · Member activity · RM 96.90
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 14
Outlet purchase
2026-03-10 · Member activity · RM 108.30
Points credited
2026-02-26 · OPLUMO Outlet 14
Outlet purchase
2026-02-14 · Member activity · RM 119.70