Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 00737
VM0000737Silvermember737@example.test · +601110000737 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
1,358
Current loyalty balance
Lifetime Spend
RM 1,698
Across 12 visits
Total Visits
12
Since 2026-03-11
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,358 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 7
Outlet purchase
2026-09-13 · Member activity · RM 87.00
App session
2026-09-01 · OPLUMO Outlet 7
Points credited
2026-08-20 · Member activity · RM 98.60
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 7
Outlet purchase
2026-07-27 · Member activity · RM 110.20
Points credited
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 121.80