Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07369
VM0007369Goldmember7369@example.test · +601110007369 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
4,576
Current loyalty balance
Lifetime Spend
RM 5,721
Across 29 visits
Total Visits
29
Since 2025-01-13
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
130d
2026-06-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,576 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 9
Outlet purchase
2026-05-20 · Member activity · RM 132.75
App session
2026-05-08 · OPLUMO Outlet 9
Points credited
2026-04-26 · Member activity · RM 150.45
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 9
Outlet purchase
2026-04-02 · Member activity · RM 168.15
Points credited
2026-03-21 · OPLUMO Outlet 9
Outlet purchase
2026-03-09 · Member activity · RM 185.85