Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07362
VM0007362Goldmember7362@example.test · +601110007362 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted Out
Points Balance
3,083
Current loyalty balance
Lifetime Spend
RM 3,855
Across 34 visits
Total Visits
34
Since 2024-12-27
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
57d
2026-08-13
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
3,083 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 2
Outlet purchase
2026-08-01 · Member activity · RM 69.00
App session
2026-07-20 · OPLUMO Outlet 2
Points credited
2026-07-08 · Member activity · RM 78.20
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 2
Outlet purchase
2026-06-14 · Member activity · RM 87.40
Points credited
2026-06-02 · OPLUMO Outlet 2
Outlet purchase
2026-05-21 · Member activity · RM 96.60