Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07361
VM0007361Membermember7361@example.test · +601110007361 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted Out
Points Balance
750
Current loyalty balance
Lifetime Spend
RM 938
Across 20 visits
Total Visits
20
Since 2025-06-17
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
137d
2026-05-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
750 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 1
Outlet purchase
2026-05-13 · Member activity · RM 35.25
App session
2026-05-01 · OPLUMO Outlet 1
Points credited
2026-04-19 · Member activity · RM 39.95
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 1
Outlet purchase
2026-03-26 · Member activity · RM 44.65
Points credited
2026-03-14 · OPLUMO Outlet 1
Outlet purchase
2026-03-02 · Member activity · RM 49.35