Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07348
VM0007348Silvermember7348@example.test · +601110007348 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,097
Current loyalty balance
Lifetime Spend
RM 2,622
Across 25 visits
Total Visits
25
Since 2025-02-19
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
165d
2026-04-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,097 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 5
Outlet purchase
2026-04-15 · Member activity · RM 69.00
App session
2026-04-03 · OPLUMO Outlet 5
Points credited
2026-03-22 · Member activity · RM 78.20
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 5
Outlet purchase
2026-02-26 · Member activity · RM 87.40
Points credited
2026-02-14 · OPLUMO Outlet 5
Outlet purchase
2026-02-02 · Member activity · RM 96.60