Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07342
VM0007342Silvermember7342@example.test · +601110007342 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,230
Current loyalty balance
Lifetime Spend
RM 1,538
Across 12 visits
Total Visits
12
Since 2026-03-08
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
17d
2026-09-22
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,230 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 16
Outlet purchase
2026-09-10 · Member activity · RM 91.50
App session
2026-08-29 · OPLUMO Outlet 16
Points credited
2026-08-17 · Member activity · RM 103.70
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 16
Outlet purchase
2026-07-24 · Member activity · RM 115.90
Points credited
2026-07-12 · OPLUMO Outlet 16
Outlet purchase
2026-06-30 · Member activity · RM 128.10