Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07333
VM0007333Platinummember7333@example.test · +601110007333 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
5,796
Current loyalty balance
Lifetime Spend
RM 7,245
Across 41 visits
Total Visits
41
Since 2024-06-01
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,796 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 7
Outlet purchase
2026-05-10 · Member activity · RM 120.00
App session
2026-04-28 · OPLUMO Outlet 7
Points credited
2026-04-16 · Member activity · RM 136.00
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 7
Outlet purchase
2026-03-23 · Member activity · RM 152.00
Points credited
2026-03-11 · OPLUMO Outlet 7
Outlet purchase
2026-02-27 · Member activity · RM 168.00