Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07326
VM0007326Platinummember7326@example.test · +601110007326 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
5,142
Current loyalty balance
Lifetime Spend
RM 6,428
Across 41 visits
Total Visits
41
Since 2024-08-03
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
77d
2026-07-24
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Platinum tier
Membership & rewards
Platinum member
5,142 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-24 · OPLUMO Outlet 17
Outlet purchase
2026-07-12 · Member activity · RM 115.50
App session
2026-06-30 · OPLUMO Outlet 17
Points credited
2026-06-18 · Member activity · RM 130.90
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 17
Outlet purchase
2026-05-25 · Member activity · RM 146.30
Points credited
2026-05-13 · OPLUMO Outlet 17
Outlet purchase
2026-05-01 · Member activity · RM 161.70