Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 07319
VM0007319Silvermember7319@example.test · +601110007319 · Preferred outlet: OPLUMO Outlet 10
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,193
Current loyalty balance
Lifetime Spend
RM 1,492
Across 28 visits
Total Visits
28
Since 2025-05-18
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
23d
2026-09-16
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,193 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 10
Outlet purchase
2026-09-04 · Member activity · RM 44.25
App session
2026-08-23 · OPLUMO Outlet 10
Points credited
2026-08-11 · Member activity · RM 50.15
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 10
Outlet purchase
2026-07-18 · Member activity · RM 56.05
Points credited
2026-07-06 · OPLUMO Outlet 10
Outlet purchase
2026-06-24 · Member activity · RM 61.95