Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07318
VM0007318Silvermember7318@example.test · +601110007318 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
2,185
Current loyalty balance
Lifetime Spend
RM 2,732
Across 23 visits
Total Visits
23
Since 2025-08-25
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
14d
2026-09-25
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,185 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 9
Outlet purchase
2026-09-13 · Member activity · RM 87.75
App session
2026-09-01 · OPLUMO Outlet 9
Points credited
2026-08-20 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 9
Outlet purchase
2026-07-27 · Member activity · RM 111.15
Points credited
2026-07-15 · OPLUMO Outlet 9
Outlet purchase
2026-07-03 · Member activity · RM 122.85