Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07305
VM0007305Silvermember7305@example.test · +601110007305 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
2,390
Current loyalty balance
Lifetime Spend
RM 2,989
Across 27 visits
Total Visits
27
Since 2025-06-21
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,390 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 13
Outlet purchase
2026-09-20 · Member activity · RM 93.75
App session
2026-09-08 · OPLUMO Outlet 13
Points credited
2026-08-27 · Member activity · RM 106.25
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 13
Outlet purchase
2026-08-03 · Member activity · RM 118.75
Points credited
2026-07-22 · OPLUMO Outlet 13
Outlet purchase
2026-07-10 · Member activity · RM 131.25