Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07304
VM0007304Membermember7304@example.test · +601110007304 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
749
Current loyalty balance
Lifetime Spend
RM 936
Across 26 visits
Total Visits
26
Since 2025-02-17
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
149d
2026-05-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
749 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 12
Outlet purchase
2026-05-01 · Member activity · RM 22.50
App session
2026-04-19 · OPLUMO Outlet 12
Points credited
2026-04-07 · Member activity · RM 25.50
Win-back campaign delivered
2026-03-26 · OPLUMO Outlet 12
Outlet purchase
2026-03-14 · Member activity · RM 28.50
Points credited
2026-03-02 · OPLUMO Outlet 12
Outlet purchase
2026-02-18 · Member activity · RM 31.50