Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07302
VM0007302Silvermember7302@example.test · +601110007302 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
1,097
Current loyalty balance
Lifetime Spend
RM 1,372
Across 7 visits
Total Visits
7
Since 2026-04-06
Average Order Value
RM 170
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
78d
2026-07-23
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,097 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 10
Outlet purchase
2026-07-11 · Member activity · RM 127.50
App session
2026-06-29 · OPLUMO Outlet 10
Points credited
2026-06-17 · Member activity · RM 144.50
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 10
Outlet purchase
2026-05-24 · Member activity · RM 161.50
Points credited
2026-05-12 · OPLUMO Outlet 10
Outlet purchase
2026-04-30 · Member activity · RM 178.50