Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00073
VM0000073Silvermember73@example.test · +601110000073 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
991
Current loyalty balance
Lifetime Spend
RM 1,240
Across 8 visits
Total Visits
8
Since 2026-03-01
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
991 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 6
Outlet purchase
2026-06-23 · Member activity · RM 119.25
App session
2026-06-11 · OPLUMO Outlet 6
Points credited
2026-05-30 · Member activity · RM 135.15
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 6
Outlet purchase
2026-05-06 · Member activity · RM 151.05
Points credited
2026-04-24 · OPLUMO Outlet 6
Outlet purchase
2026-04-12 · Member activity · RM 166.95