Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 07299
VM0007299Goldmember7299@example.test · +601110007299 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
3,828
Current loyalty balance
Lifetime Spend
RM 4,785
Across 38 visits
Total Visits
38
Since 2024-11-07
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,828 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 7
Outlet purchase
2026-08-23 · Member activity · RM 110.25
App session
2026-08-11 · OPLUMO Outlet 7
Points credited
2026-07-30 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 7
Outlet purchase
2026-07-06 · Member activity · RM 139.65
Points credited
2026-06-24 · OPLUMO Outlet 7
Outlet purchase
2026-06-12 · Member activity · RM 154.35