Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07292
VM0007292Platinummember7292@example.test · +601110007292 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,116
Current loyalty balance
Lifetime Spend
RM 6,395
Across 40 visits
Total Visits
40
Since 2024-10-27
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,116 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 17
Outlet purchase
2026-09-17 · Member activity · RM 104.25
App session
2026-09-05 · OPLUMO Outlet 17
Points credited
2026-08-24 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 17
Outlet purchase
2026-07-31 · Member activity · RM 132.05
Points credited
2026-07-19 · OPLUMO Outlet 17
Outlet purchase
2026-07-07 · Member activity · RM 145.95