Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00728
VM0000728Silvermember728@example.test · +601110000728 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
1,077
Current loyalty balance
Lifetime Spend
RM 1,347
Across 26 visits
Total Visits
26
Since 2025-06-05
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,077 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 15
Outlet purchase
2026-08-17 · Member activity · RM 42.00
App session
2026-08-05 · OPLUMO Outlet 15
Points credited
2026-07-24 · Member activity · RM 47.60
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 15
Outlet purchase
2026-06-30 · Member activity · RM 53.20
Points credited
2026-06-18 · OPLUMO Outlet 15
Outlet purchase
2026-06-06 · Member activity · RM 58.80