Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07273
VM0007273Goldmember7273@example.test · +601110007273 · Preferred outlet: OPLUMO Outlet 15
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,702
Current loyalty balance
Lifetime Spend
RM 4,628
Across 31 visits
Total Visits
31
Since 2024-11-02
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,702 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 15
Outlet purchase
2026-04-14 · Member activity · RM 104.25
App session
2026-04-02 · OPLUMO Outlet 15
Points credited
2026-03-21 · Member activity · RM 118.15
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 15
Outlet purchase
2026-02-25 · Member activity · RM 132.05
Points credited
2026-02-13 · OPLUMO Outlet 15
Outlet purchase
2026-02-01 · Member activity · RM 145.95