Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07270
VM0007270Silvermember7270@example.test · +601110007270 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted Out
Points Balance
2,341
Current loyalty balance
Lifetime Spend
RM 2,926
Across 26 visits
Total Visits
26
Since 2025-03-06
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,341 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 12
Outlet purchase
2026-05-18 · Member activity · RM 71.25
App session
2026-05-06 · OPLUMO Outlet 12
Points credited
2026-04-24 · Member activity · RM 80.75
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 12
Outlet purchase
2026-03-31 · Member activity · RM 90.25
Points credited
2026-03-19 · OPLUMO Outlet 12
Outlet purchase
2026-03-07 · Member activity · RM 99.75