Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07266
VM0007266Goldmember7266@example.test · +601110007266 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,747
Current loyalty balance
Lifetime Spend
RM 3,434
Across 36 visits
Total Visits
36
Since 2024-08-20
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
150d
2026-05-12
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,747 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 8
Outlet purchase
2026-04-30 · Member activity · RM 93.75
App session
2026-04-18 · OPLUMO Outlet 8
Points credited
2026-04-06 · Member activity · RM 106.25
Win-back campaign delivered
2026-03-25 · OPLUMO Outlet 8
Outlet purchase
2026-03-13 · Member activity · RM 118.75
Points credited
2026-03-01 · OPLUMO Outlet 8
Outlet purchase
2026-02-17 · Member activity · RM 131.25