Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07260
VM0007260Membermember7260@example.test · +601110007260 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
269
Current loyalty balance
Lifetime Spend
RM 337
Across 2 visits
Total Visits
2
Since 2026-09-02
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
269 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 2
Outlet purchase
2026-09-08 · Member activity · RM 109.50
App session
2026-08-27 · OPLUMO Outlet 2
Points credited
2026-08-15 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 2
Outlet purchase
2026-07-22 · Member activity · RM 138.70
Points credited
2026-07-10 · OPLUMO Outlet 2
Outlet purchase
2026-06-28 · Member activity · RM 153.30