Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00726
VM0000726Silvermember726@example.test · +601110000726 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
1,194
Current loyalty balance
Lifetime Spend
RM 1,493
Across 22 visits
Total Visits
22
Since 2025-04-10
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
169d
2026-04-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,194 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 13
Outlet purchase
2026-04-11 · Member activity · RM 48.75
App session
2026-03-30 · OPLUMO Outlet 13
Points credited
2026-03-18 · Member activity · RM 55.25
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 13
Outlet purchase
2026-02-22 · Member activity · RM 61.75
Points credited
2026-02-10 · OPLUMO Outlet 13
Outlet purchase
2026-01-29 · Member activity · RM 68.25