Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07242
VM0007242Goldmember7242@example.test · +601110007242 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,953
Current loyalty balance
Lifetime Spend
RM 4,942
Across 39 visits
Total Visits
39
Since 2024-10-12
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,953 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 1
Outlet purchase
2026-08-15 · Member activity · RM 98.25
App session
2026-08-03 · OPLUMO Outlet 1
Points credited
2026-07-22 · Member activity · RM 111.35
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 1
Outlet purchase
2026-06-28 · Member activity · RM 124.45
Points credited
2026-06-16 · OPLUMO Outlet 1
Outlet purchase
2026-06-04 · Member activity · RM 137.55