Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07238
VM0007238Goldmember7238@example.test · +601110007238 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted Out
Points Balance
4,440
Current loyalty balance
Lifetime Spend
RM 5,551
Across 41 visits
Total Visits
41
Since 2024-06-01
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,440 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 14
Outlet purchase
2026-05-10 · Member activity · RM 132.00
App session
2026-04-28 · OPLUMO Outlet 14
Points credited
2026-04-16 · Member activity · RM 149.60
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 14
Outlet purchase
2026-03-23 · Member activity · RM 167.20
Points credited
2026-03-11 · OPLUMO Outlet 14
Outlet purchase
2026-02-27 · Member activity · RM 184.80