Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07233
VM0007233Silvermember7233@example.test · +601110007233 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,445
Current loyalty balance
Lifetime Spend
RM 1,807
Across 10 visits
Total Visits
10
Since 2025-12-11
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
140d
2026-05-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,445 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 9
Outlet purchase
2026-05-10 · Member activity · RM 130.50
App session
2026-04-28 · OPLUMO Outlet 9
Points credited
2026-04-16 · Member activity · RM 147.90
Win-back campaign delivered
2026-04-04 · OPLUMO Outlet 9
Outlet purchase
2026-03-23 · Member activity · RM 165.30
Points credited
2026-03-11 · OPLUMO Outlet 9
Outlet purchase
2026-02-27 · Member activity · RM 182.70