Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07230
VM0007230Membermember7230@example.test · +601110007230 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
453
Current loyalty balance
Lifetime Spend
RM 567
Across 11 visits
Total Visits
11
Since 2025-10-18
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
453 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 6
Outlet purchase
2026-04-04 · Member activity · RM 37.50
App session
2026-03-23 · OPLUMO Outlet 6
Points credited
2026-03-11 · Member activity · RM 42.50
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 6
Outlet purchase
2026-02-15 · Member activity · RM 47.50
Points credited
2026-02-03 · OPLUMO Outlet 6
Outlet purchase
2026-01-22 · Member activity · RM 52.50