Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07229
VM0007229Goldmember7229@example.test · +601110007229 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,210
Current loyalty balance
Lifetime Spend
RM 5,263
Across 37 visits
Total Visits
37
Since 2024-12-15
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,210 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 5
Outlet purchase
2026-09-12 · Member activity · RM 102.75
App session
2026-08-31 · OPLUMO Outlet 5
Points credited
2026-08-19 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 5
Outlet purchase
2026-07-26 · Member activity · RM 130.15
Points credited
2026-07-14 · OPLUMO Outlet 5
Outlet purchase
2026-07-02 · Member activity · RM 143.85