Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07226
VM0007226Membermember7226@example.test · +601110007226 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
582
Current loyalty balance
Lifetime Spend
RM 729
Across 13 visits
Total Visits
13
Since 2025-11-25
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
582 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 2
Outlet purchase
2026-06-17 · Member activity · RM 45.75
App session
2026-06-05 · OPLUMO Outlet 2
Points credited
2026-05-24 · Member activity · RM 51.85
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 2
Outlet purchase
2026-04-30 · Member activity · RM 57.95
Points credited
2026-04-18 · OPLUMO Outlet 2
Outlet purchase
2026-04-06 · Member activity · RM 64.05