Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07219
VM0007219Silvermember7219@example.test · +601110007219 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
1,500
Current loyalty balance
Lifetime Spend
RM 1,875
Across 37 visits
Total Visits
37
Since 2024-09-20
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
101d
2026-06-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,500 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 12
Outlet purchase
2026-06-18 · Member activity · RM 45.75
App session
2026-06-06 · OPLUMO Outlet 12
Points credited
2026-05-25 · Member activity · RM 51.85
Win-back campaign delivered
2026-05-13 · OPLUMO Outlet 12
Outlet purchase
2026-05-01 · Member activity · RM 57.95
Points credited
2026-04-19 · OPLUMO Outlet 12
Outlet purchase
2026-04-07 · Member activity · RM 64.05