Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07218
VM0007218Platinummember7218@example.test · +601110007218 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
5,374
Current loyalty balance
Lifetime Spend
RM 6,719
Across 40 visits
Total Visits
40
Since 2024-07-26
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
103d
2026-06-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,374 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 11
Outlet purchase
2026-06-16 · Member activity · RM 113.25
App session
2026-06-04 · OPLUMO Outlet 11
Points credited
2026-05-23 · Member activity · RM 128.35
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 11
Outlet purchase
2026-04-29 · Member activity · RM 143.45
Points credited
2026-04-17 · OPLUMO Outlet 11
Outlet purchase
2026-04-05 · Member activity · RM 158.55