Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07217
VM0007217Silvermember7217@example.test · +601110007217 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,316
Current loyalty balance
Lifetime Spend
RM 2,896
Across 40 visits
Total Visits
40
Since 2024-10-28
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
9d
2026-09-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,316 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 10
Outlet purchase
2026-09-18 · Member activity · RM 70.50
App session
2026-09-06 · OPLUMO Outlet 10
Points credited
2026-08-25 · Member activity · RM 79.90
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 10
Outlet purchase
2026-08-01 · Member activity · RM 89.30
Points credited
2026-07-20 · OPLUMO Outlet 10
Outlet purchase
2026-07-08 · Member activity · RM 98.70