Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07207
VM0007207Platinummember7207@example.test · +601110007207 · Preferred outlet: OPLUMO Outlet 17
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
5,768
Current loyalty balance
Lifetime Spend
RM 7,210
Across 39 visits
Total Visits
39
Since 2024-07-17
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,768 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 17
Outlet purchase
2026-05-20 · Member activity · RM 120.00
App session
2026-05-08 · OPLUMO Outlet 17
Points credited
2026-04-26 · Member activity · RM 136.00
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 17
Outlet purchase
2026-04-02 · Member activity · RM 152.00
Points credited
2026-03-21 · OPLUMO Outlet 17
Outlet purchase
2026-03-09 · Member activity · RM 168.00