Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07206
VM0007206Goldmember7206@example.test · +601110007206 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
2,897
Current loyalty balance
Lifetime Spend
RM 3,622
Across 23 visits
Total Visits
23
Since 2025-09-01
Average Order Value
RM 162
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,897 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 16
Outlet purchase
2026-09-20 · Member activity · RM 121.50
App session
2026-09-08 · OPLUMO Outlet 16
Points credited
2026-08-27 · Member activity · RM 137.70
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 16
Outlet purchase
2026-08-03 · Member activity · RM 153.90
Points credited
2026-07-22 · OPLUMO Outlet 16
Outlet purchase
2026-07-10 · Member activity · RM 170.10