Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00720
VM0000720Silvermember720@example.test · +601110000720 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,680
Current loyalty balance
Lifetime Spend
RM 2,101
Across 25 visits
Total Visits
25
Since 2025-05-01
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
94d
2026-07-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,680 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 7
Outlet purchase
2026-06-25 · Member activity · RM 64.50
App session
2026-06-13 · OPLUMO Outlet 7
Points credited
2026-06-01 · Member activity · RM 73.10
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 7
Outlet purchase
2026-05-08 · Member activity · RM 81.70
Points credited
2026-04-26 · OPLUMO Outlet 7
Outlet purchase
2026-04-14 · Member activity · RM 90.30