Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07197
VM0007197Silvermember7197@example.test · +601110007197 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,644
Current loyalty balance
Lifetime Spend
RM 2,056
Across 38 visits
Total Visits
38
Since 2024-11-01
Average Order Value
RM 47
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,644 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 7
Outlet purchase
2026-08-17 · Member activity · RM 35.25
App session
2026-08-05 · OPLUMO Outlet 7
Points credited
2026-07-24 · Member activity · RM 39.95
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 7
Outlet purchase
2026-06-30 · Member activity · RM 44.65
Points credited
2026-06-18 · OPLUMO Outlet 7
Outlet purchase
2026-06-06 · Member activity · RM 49.35