Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 07185
VM0007185Membermember7185@example.test · +601110007185 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
869
Current loyalty balance
Lifetime Spend
RM 1,086
Across 13 visits
Total Visits
13
Since 2025-10-02
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
156d
2026-05-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
869 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-06 · OPLUMO Outlet 12
Outlet purchase
2026-04-24 · Member activity · RM 53.25
App session
2026-04-12 · OPLUMO Outlet 12
Points credited
2026-03-31 · Member activity · RM 60.35
Win-back campaign delivered
2026-03-19 · OPLUMO Outlet 12
Outlet purchase
2026-03-07 · Member activity · RM 67.45
Points credited
2026-02-23 · OPLUMO Outlet 12
Outlet purchase
2026-02-11 · Member activity · RM 74.55