Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 07178
VM0007178Silvermember7178@example.test · +601110007178 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,429
Current loyalty balance
Lifetime Spend
RM 1,787
Across 13 visits
Total Visits
13
Since 2026-01-31
Average Order Value
RM 121
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
35d
2026-09-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,429 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-04 · OPLUMO Outlet 5
Outlet purchase
2026-08-23 · Member activity · RM 90.75
App session
2026-08-11 · OPLUMO Outlet 5
Points credited
2026-07-30 · Member activity · RM 102.85
Win-back campaign delivered
2026-07-18 · OPLUMO Outlet 5
Outlet purchase
2026-07-06 · Member activity · RM 114.95
Points credited
2026-06-24 · OPLUMO Outlet 5
Outlet purchase
2026-06-12 · Member activity · RM 127.05