Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 07176
VM0007176Goldmember7176@example.test · +601110007176 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
3,837
Current loyalty balance
Lifetime Spend
RM 4,797
Across 28 visits
Total Visits
28
Since 2025-05-29
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,837 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 3
Outlet purchase
2026-09-15 · Member activity · RM 123.00
App session
2026-09-03 · OPLUMO Outlet 3
Points credited
2026-08-22 · Member activity · RM 139.40
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 3
Outlet purchase
2026-07-29 · Member activity · RM 155.80
Points credited
2026-07-17 · OPLUMO Outlet 3
Outlet purchase
2026-07-05 · Member activity · RM 172.20