Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 07171
VM0007171Silvermember7171@example.test · +601110007171 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
1,553
Current loyalty balance
Lifetime Spend
RM 1,941
Across 14 visits
Total Visits
14
Since 2025-08-29
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
172d
2026-04-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,553 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 15
Outlet purchase
2026-04-08 · Member activity · RM 100.50
App session
2026-03-27 · OPLUMO Outlet 15
Points credited
2026-03-15 · Member activity · RM 113.90
Win-back campaign delivered
2026-03-03 · OPLUMO Outlet 15
Outlet purchase
2026-02-19 · Member activity · RM 127.30
Points credited
2026-02-07 · OPLUMO Outlet 15
Outlet purchase
2026-01-26 · Member activity · RM 140.70