Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07170
VM0007170Membermember7170@example.test · +601110007170 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
447
Current loyalty balance
Lifetime Spend
RM 560
Across 4 visits
Total Visits
4
Since 2026-03-03
Average Order Value
RM 164
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
166d
2026-04-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
447 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 14
Outlet purchase
2026-04-14 · Member activity · RM 123.00
App session
2026-04-02 · OPLUMO Outlet 14
Points credited
2026-03-21 · Member activity · RM 139.40
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 14
Outlet purchase
2026-02-25 · Member activity · RM 155.80
Points credited
2026-02-13 · OPLUMO Outlet 14
Outlet purchase
2026-02-01 · Member activity · RM 172.20