Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07168
VM0007168Silvermember7168@example.test · +601110007168 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,100
Current loyalty balance
Lifetime Spend
RM 2,626
Across 32 visits
Total Visits
32
Since 2025-03-09
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,100 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 12
Outlet purchase
2026-09-06 · Member activity · RM 64.50
App session
2026-08-25 · OPLUMO Outlet 12
Points credited
2026-08-13 · Member activity · RM 73.10
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 12
Outlet purchase
2026-07-20 · Member activity · RM 81.70
Points credited
2026-07-08 · OPLUMO Outlet 12
Outlet purchase
2026-06-26 · Member activity · RM 90.30