Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07158
VM0007158Goldmember7158@example.test · +601110007158 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
3,715
Current loyalty balance
Lifetime Spend
RM 4,645
Across 30 visits
Total Visits
30
Since 2024-11-07
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
179d
2026-04-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,715 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 2
Outlet purchase
2026-04-01 · Member activity · RM 98.25
App session
2026-03-20 · OPLUMO Outlet 2
Points credited
2026-03-08 · Member activity · RM 111.35
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 2
Outlet purchase
2026-02-12 · Member activity · RM 124.45
Points credited
2026-01-31 · OPLUMO Outlet 2
Outlet purchase
2026-01-19 · Member activity · RM 137.55