Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 07156
VM0007156Membermember7156@example.test · +601110007156 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
312
Current loyalty balance
Lifetime Spend
RM 390
Across 4 visits
Total Visits
4
Since 2026-04-27
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
312 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 17
Outlet purchase
2026-06-08 · Member activity · RM 82.50
App session
2026-05-27 · OPLUMO Outlet 17
Points credited
2026-05-15 · Member activity · RM 93.50
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 17
Outlet purchase
2026-04-21 · Member activity · RM 104.50
Points credited
2026-04-09 · OPLUMO Outlet 17
Outlet purchase
2026-03-28 · Member activity · RM 115.50