Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 07150
VM0007150Silvermember7150@example.test · +601110007150 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
1,965
Current loyalty balance
Lifetime Spend
RM 2,457
Across 24 visits
Total Visits
24
Since 2025-03-21
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
153d
2026-05-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,965 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 11
Outlet purchase
2026-04-27 · Member activity · RM 68.25
App session
2026-04-15 · OPLUMO Outlet 11
Points credited
2026-04-03 · Member activity · RM 77.35
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 11
Outlet purchase
2026-03-10 · Member activity · RM 86.45
Points credited
2026-02-26 · OPLUMO Outlet 11
Outlet purchase
2026-02-14 · Member activity · RM 95.55