Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 07129
VM0007129Goldmember7129@example.test · +601110007129 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted In
Points Balance
3,495
Current loyalty balance
Lifetime Spend
RM 4,369
Across 40 visits
Total Visits
40
Since 2024-06-27
Average Order Value
RM 143
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
132d
2026-05-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,495 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 7
Outlet purchase
2026-05-18 · Member activity · RM 107.25
App session
2026-05-06 · OPLUMO Outlet 7
Points credited
2026-04-24 · Member activity · RM 121.55
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 7
Outlet purchase
2026-03-31 · Member activity · RM 135.85
Points credited
2026-03-19 · OPLUMO Outlet 7
Outlet purchase
2026-03-07 · Member activity · RM 150.15