Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 07124
VM0007124Membermember7124@example.test · +601110007124 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
714
Current loyalty balance
Lifetime Spend
RM 893
Across 6 visits
Total Visits
6
Since 2026-04-06
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
714 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 2
Outlet purchase
2026-06-23 · Member activity · RM 133.50
App session
2026-06-11 · OPLUMO Outlet 2
Points credited
2026-05-30 · Member activity · RM 151.30
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 2
Outlet purchase
2026-05-06 · Member activity · RM 169.10
Points credited
2026-04-24 · OPLUMO Outlet 2
Outlet purchase
2026-04-12 · Member activity · RM 186.90